
Rethinking Negotiation and Conflict Management: Fresh Perspectives and Strategies for Success
Cornelia Bond
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Chapter 1: Beyond Winning and Losing: Reframing Negotiation for the 21st Century 2
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Chapter 2: Understanding Conflict: From Fear to Opportunity 15
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Chapter 3: Building a Strong Foundation: Self-Awareness and Emotional Intelligence 31
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Chapter 4: Preparation is Key: Strategizing for Successful Negotiations 46
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Chapter 5: The Power of Communication: Effective Dialogue in Negotiation 62
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Chapter 6: Breaking Impasses: Creative Problem-Solving in Action 78
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Chapter 7: Navigating Emotions: Managing Conflict with Confidence 93
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Chapter 8: Building Agreements That Last: From Negotiation to Implementation 108
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Chapter 9: Expanding the Toolkit: Advanced Strategies for Complex Negotiations 125
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Chapter 10: Becoming a Master Negotiator: A Lifelong Journey 138
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