Success Secrets for First Time Managers - How to Manage Employees, Meet Your Work Goals, Keep your Boss Happy and Skip the Stress
Matilda Walsh
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Success Secrets for First Time Managers: How to Manage Employees, Meet Your Work Goals, Keep Your Boss Happy and Skip the Stress
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Introduction
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Chapter 1: The Goals of a Manager
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Chapter One: Review
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Chapter 2: What Makes a Great Manager?
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Communicating for greatness
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Listening to people
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Being present—the right amount
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Integrity
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Exercise: The Hallmarks of Integrity
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Using systems that serve success
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Organization & multi-tasking
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Problem-solving systems (solution systems)
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Detailed-oriented systems
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Chapter Two: Review
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Chapter 3: Taking Your Team from Tired to Inspired
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Approachability
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Relatability
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Feasibility
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Sociability
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Chapter Three: Review
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Chapter 4: Working with Your Own Manager
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Managing your manager’s expectations
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Three top tips
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Managing problems by creating solutions— the right way
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Case study: Surveying the problem, designing the solution
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Chapter Four: Review
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Chapter 5: Hiring the Right People
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Getting hiring right: the interview process
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What to spot
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Diverse roles and differing strengths
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Chapter Five: Review
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Chapter 6: Making Meetings Manageable
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Meeting the challenge: from mediocre to memorable
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Chapter Six: Review
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Chapter 7: Empowering Your Team with Feedback
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Accepting the bad
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Ameliorating—at all times
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Chapter Seven: Review
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Chapter 8: Training the People You Manage for Greatness
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Training for greatness
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Skill Gaps
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Best techniques
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Your Very First Training Plan
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Chapter Eight: Review
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Chapter 9: Creating Your Team Culture
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Creating a remarkable team culture
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Strategic steps
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Positive team cultures to adopt
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Chapter Nine: Review
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Chapter 10: Spurring Success by Sparking Team Spirit
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Chapter Ten: Review
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Chapter 11: Working Effectively, Working Remotely
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Benefits of Remote working
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Disadvantages of Remote Working
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Managing your virtual team
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Communicating effectively with your remote team
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Then, how do you handle these difficulties?
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Chapter Eleven: Review
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Chapter 12: Managing Social Media in Your Setting
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Use of social media in the workplace
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Creating a policy for the use of social media at work.
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Boosting initiative by using performance appraisal... the right way
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How to do it right!
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Using Financial Incentives to Foster Initiative
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Pick a reward system.
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Encouraging Lateral Thinking in Your Team
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Frequently ask questions
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Pay attention without judgment.
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Encourage your employees to work from a variety of locations.
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Innovative job descriptions and profiles to draw self-starters to your company.
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Useful tips
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Chapter Thirteen: Review
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Chapter 14: Different Ways to Deal with Difficulty
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Conflicts
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Managing team member conflicts
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Problem employees & weak hires
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Problematic employee behavior types
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Dealing with the challenges of problem employees
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Terminating Employees
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Improving yourself
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Preserving composure under stress
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How can you teach yourself to remain composed in the face of extreme stress?
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Overcoming Resistance
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Delegating
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Sense of humor
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Work-life balance
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Body language
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Communicate as a manager by using these body language tactics.
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Time management
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Conclusion
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