The Art of Charm

In this eye-opening conversation, we sit down with Simone Stolzoff, author of The Good Enough Job, to explore why modern work culture traps so many of us in cycles of burnout, identity crises, and unrealistic ambition. Drawing on research and personal experience, Simone challenges the “dream job” myth and offers a liberating framework: redefine success on your terms. We explore the dangers of workism, the importance of building an identity outside of your career, and the power of setting clear boundaries. For high-achievers who feel stuck on the hedonic treadmill, this episode offers a roadmap to a more balanced, meaningful life — without abandoning your ambition. [00:00:00] Introduction [00:02:26] The real meaning of a “good enough job” — and why it’s not about slacking off [00:08:16] The rise of workism: why your job became your identity [00:13:33] The difference between boundaries and guardrails — and why we need both [00:21:14] The myth of the dream job (and why passion usually follows skill, not the other way around) [00:27:41] How to rebuild an identity outside of work and escape workaholism [00:39:28] The surprising reason people at both ends of the ambition spectrum struggle [00:50:00] Why defining your “enough” number is the antidote to endless striving [00:56:08] Simone’s personal lesson: why time autonomy is his ultimate luxury Episode Takeaways: Your job should support your life, not become your life. Stop chasing perfection — a “good enough” job can free you to thrive in other areas that matter. Identity is like an investment portfolio: diversify it beyond just work. Intrinsic motivation (mastery, purpose, autonomy) beats external markers of success. Define your personal “enough” — financially, emotionally, and professionally — or risk falling into the endless “more” trap. Play, beginner’s mindset, and non-work communities are secret weapons for resilience. Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Simone Stolzoff’s website The Good Enough Job: Reclaiming Life from Work AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok What to Listen ForEpisode Takeaways:A Word From Our SponsorsResources from this EpisodeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices

Brief Description Charisma isn't just for extroverts or performers—it's a scientific advantage that determines how often you're invited, trusted, and remembered. In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak reveal why people decide how they feel about you before they evaluate your skills, and how this hidden force might be keeping you from the promotions and relationships you deserve. Through the story of their client Brett—a high-performer who was passed over for promotion despite working harder than everyone else—AJ and Johnny break down why being skilled isn't enough when you're perceived as "cold and unapproachable." They share three counterintuitive, science-backed techniques that transformed Brett from invisible to magnetic in both his professional and social circles. If you've ever wondered why colleagues with average skills get all the credit, or why you keep hearing you're "great at what you do" but still feel invisible, this episode reveals the subtle signals of warmth and connection you might be missing. [00:00:00] Opening introduction to the hidden force of charisma [00:02:54] How charisma opens doors and makes everything easier [00:05:36] Why warmth is judged before competence (Princeton research) [00:07:37] The "processing face" problem that makes you seem unapproachable [00:08:31] How avoiding side conversations kills career opportunities [00:10:53] The Pratfall Effect: How small mistakes make you more likable [00:11:55] The Reflective Label Technique: Mirroring emotions to build connection [00:13:30] The Benjamin Franklin Effect: Why asking for help raises your status[00:16:41] Three-step challenge to boost your charisma this week People judge your warmth before they judge your skills—without warmth, your competence won't matter Mirror neurons fire when we converse, creating shared emotional states that build connection The "processing face" problem: When you're thinking deeply, your expressionless face makes others uncomfortable The Pratfall Effect: Competent people become more likable when they reveal a small flaw or vulnerability Reflective labeling shows emotional fluency and makes people feel deeply understood The Benjamin Franklin Effect: Asking for advice activates others' investment in you and raises your status Small acts of vulnerability build more authentic connections than maintaining a "mask of competence" The Art of Charm Social Intelligence ProgramLooking to quickly improve your social intelligence with support from AJ, Johnny, and their team? Check out the Art of Charm Social Intelligence Program at intel.theartofcharm.com. A quick application gets you on board. In your next conversation, start by sharing a small vulnerability or flaw When they respond, label the emotion you hear in their story Before leaving, ask for advice (not feedback or validation) Try all three in one conversation and report back what changed, who opened up, and what surprised you.Email AJ your results AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok What to Listen ForEpisode Takeaways:A Word From Our SponsorsThis Week's ChallengeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on The Art of Charm, we're joined by award-winning psychologist and bestselling author Ethan Kross to explore the fascinating science of emotion regulation. In his newest book Shift: Managing Your Emotions So They Don't Manage You, Ethan reveals how emotions secretly drive 90% of our lives—and how mastering them can unlock performance, connection, and fulfillment. We dig into why your emotions feel so overwhelming, why trying harder isn’t the solution, and how building your own mental "toolbox" is the real path to emotional fitness. Whether you're leading teams, raising a family, or striving for personal excellence, this conversation will give you the tactical edge you didn't even realize you needed. [00:00:00] What exactly are emotions — and why are they so hard to define? [00:06:35] How emotions are helpful — until they aren't [00:08:33] Why emotional triggers are unique to each person (and why empathy matters) [00:12:14] The surprising connection between sleep, food, and your emotional resilience [00:16:31] How to design your environment for automatic emotional shifts [00:28:20] The secret to becoming a better emotional advisor for friends, family, and teams [00:37:05] Why belief in your ability to regulate emotions is just as important as skill [00:45:51] When emotional avoidance is actually healthy [00:48:39] How elite performers make emotional regulation automatic (WOOP framework explained) Emotions aren't irrational noise — they're signals. But they must be managed with tools, not brute force. Your triggers, emotional responses, and coping strategies are as unique as your fingerprint. Stop copying other people's solutions. Mastering emotions is like mastering fitness: belief, awareness, and deliberate practice matter more than natural talent. The environment you live and work in can either sabotage or support your emotional state — design it thoughtfully. Emotional support isn’t just about listening; it’s about knowing when (and how) to move from empathy to problem-solving. You can't think your way through every emotional challenge — but you can train yourself to act automatically under pressure. Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Ethan Kross’s website Shift: Managing Your Emotions--So They Don't Manage You AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok What to Listen ForEpisode Takeaways:A Word From Our SponsorsResources from this EpisodeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you missing the skill that actually determines success? In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak reveal how to create genuine connections in high-stakes situations - whether it's a first date, business lunch, or million-dollar meeting. This masterclass in "vibing" breaks down the science of meaningful connection and shares practical strategies that helped one client secure a $100 million investment during a simple golf outing. AJ and Johnny explain why focusing on shared emotional states—not just similarities—is the secret to memorable connections. If you struggle with making strong impressions, maximizing limited time with important contacts, or turning brief interactions into meaningful relationships, this episode offers the framework you've been missing. What to Listen For [00:00:00] Why social intelligence trumps technical skill for long-term success [00:02:04] How to approach high-stakes social situations with confidence [00:05:27] How one client secured a $100M investment during a golf outing [00:07:41] Strategic seating arrangements that create instant rapport [00:09:36] Open-ended questions that make the other person feel valued [00:12:29] Why shared emotions matter more than shared interests [00:14:09] Breaking the "question train" to avoid overwhelming others [00:16:56] How to discuss your passions authentically (even "nerdy" ones) [00:18:31] When and how to share your mission to inspire others to help [00:20:44] How to practice vibing in low-stakes situations Episode Takeaways: Social intelligence explains 85% of executive success while technical skill only accounts for 15% Sitting side-by-side creates better connection than sitting across from someone Focus on shared emotional states rather than just finding similarities Use open-ended questions that reveal both facts AND feelings Break the "question train" with the question-answer-statement formula Share your journey, not just your current credentials or position Discuss your passions with genuine emotion to create memorable connections If someone seems reserved, be the first to open up and show vulnerability Practice these skills in low-stakes situations before applying them to important meetings A Word From Our Sponsors Free Social Capital Networking Masterclass Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Quince Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Shopify Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Indeed Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode The Art of Charm Social Intelligence Program Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In a world where remote work, Slack threads, and Zoom fatigue dominate, The Art of Charm welcomes Andrew Brodsky, management professor at UT Austin and author of Ping: The Secrets of Successful Virtual Communication. This episode is a masterclass in how to reclaim productivity, enhance visibility, and communicate strategically in a virtual-first world. Andrew introduces the PING Framework — a practical toolkit for navigating digital communication with precision, warmth, and power. If you're feeling drained by back-to-back video calls, unclear on how to network virtually, or unsure how to make your contributions seen and respected — this episode offers the clarity you've been craving. What to Listen For [00:00:00] The one question almost no one asks that instantly improves meetings [00:04:39] Media richness, cue variety, and why Zoom still feels awkward [00:11:43] Introducing the PING Framework: Perspective, Initiative, Nonverbal, Goals [00:16:44] How to create communication boundaries and stop feeling “always on” [00:25:43] Generational differences and why Gen Z hates the thumbs-up emoji [00:29:05] The visibility trap of remote work and how to build presence [00:35:25] Cold messaging: why successful people are more likely to respond than you think [00:44:03] Why asking for advice increases perceived competence — not weakness [00:48:54] How to rekindle faded relationships without making it weird [00:53:47] Bringing back the “virtual water cooler” [00:57:53] Mimicry and digital nonverbal cues that build instant trust Episode Takeaways: Stop defaulting to email or video — ask how people prefer to communicate. It’s a subtle power move that builds trust fast. Productivity ≠ Visibility. If no one knows what you’re doing, it doesn’t count. The people you look up to are getting fewer cold messages than you think. Stand out with brevity, specificity, and a simple ask. Remote communication is not inferior — it’s different. Use the PING Framework (Perspective, Initiative, Nonverbal, Goals) to choose the best format for your message. Want better work-life balance? Define communication norms with your team. A thoughtful reconnection text can mean more than you think. A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Ping: The Secrets of Successful Virtual Communication Andrew Brodsky’s website Ping Group’s website Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of The Art of Charm, we sit down with Sebastien Page — Chief Investment Officer at T. Rowe Price and author of The Psychology of Leadership — to explore what world-class leadership really looks like. Blending sports psychology, positive psychology, and personality science, Sebastien unpacks the mental habits of resilient leaders, the science behind stress optimization, and the silent traps that sabotage ambition. He reveals why perfection isn't the goal, why some stress is critical to peak performance, and why goals—if unchecked—can lead to ethical and personal blind spots. If you're a driven professional seeking clarity, impact, and self-mastery, this conversation will give you a psychological edge that most leaders miss. What to Listen For [00:00] Why “no stress” is not the goal — and why some stress makes you perform better [00:06:41] The misunderstood link between flow, performance, and leadership engagement [00:10:01] Stress tolerance affects team dynamics [00:13:59] The dangerous myth of the “always calm” leader [00:17:07] The hidden power of quality relationships in long-term success [00:21:29] Why goal setting without wisdom leads to burnout or regret [00:38:44] Defining your own core values vs. chasing someone else's metrics [00:42:30] The Big Five Personality Traits and how they transform leadership empathy [00:56:59] How to harness social comparison as a competitive advantage — without letting it destroy your self-worth Episode Takeaways: Stress is not the enemy. Managed correctly, it’s the fuel for your best performance and presence. Leadership doesn’t mean suppressing emotion. It means learning how to channel it to create clarity for others. Goal setting is powerful — but without meaning, you risk losing everything that matters chasing things that don’t. Self-awareness begins with understanding how your personality shapes your leadership Don’t wait for “the perfect team.” Instead, test, adapt, and build self-aware systems that evolve with context. Your most important asset isn’t strategy — it’s trust. A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode The Psychology of Leadership: Timeless principles to improve your management of individuals, teams… and yourself! Sebastien Page on LinkedIn Harvard’s 80-year study on happiness and relationships The Yerkes-Dodson Law (stress vs. performance curve) Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we’re joined by Jenny Wood—career coach, former Google executive, and author of Wild Courage. Over 18 years at Google, Jenny rose from entry-level to executive and created one of the company’s largest career development programs. Her work focuses on breaking the myths of professional success and teaching high performers how to reclaim “taboo” traits—like being shameless, weird, or even manipulative—to build authentic relationships, increase visibility, and take control of their careers. Introduction Join us for a bold and insightful conversation with Jenny Wood as she reveals why playing it safe is holding you back—and how to reclaim traits like weird, shameless, and even manipulative to fuel career growth. Jenny shares hard-earned lessons from her rise to executive at Google, the power of strategic visibility, and why soft skills are your ultimate edge in the AI era. What to Listen For Introduction – 00:00:00 What separates high performers who rise from those who stagnate in their careers? What soft skills do tens of thousands of high performers crave—despite excelling technically? Visibility, Influence, and Strategic Self-Promotion – 00:05:21 Why managing your boss isn't enough—and what it means to “manage higher” and “manage diagonally” How to get noticed before a promotion cycle even begins. What’s the right way to brag—and how do you do it without sounding arrogant? Reclaiming “Taboo” Traits – 00:17:31 What are the nine negative traits Jenny says you must reclaim—and why are they the key to getting ahead? How do bold, assertive actions (like chasing someone off a subway) illustrate professional courage? Why being manipulative might actually make you a better leader Frameworks That Help You Win – 00:34:27 How to use the “WIN” framework to advocate for your needs without guilt Why saying “yes” to everything might be sabotaging your career What is the “SAFE” framework for giving clear, kind, and honest feedback? Is It Time to Leave? – 00:48:01 What’s the FLIP framework—and how can it help you decide whether to stay or go? How to know when your manager is holding you back—and when it’s time to make your move A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Jenny Wood’s website Wild Courage: Go After What You Want and Get It Jenny Wood on LinkedIn Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

Today's guest is Steve Magness, a world-renowned expert on human performance and resilience. As the bestselling author of Do Hard Things and Win the Inside Game, Steve has coached Olympic athletes, executives, and high performers to break through mental barriers and sustain success. With a background in sports science and psychology, he explores the hidden forces that shape motivation, decision-making, and well-being. His latest book reveals why traditional success mindsets often backfire—and how shifting to a quest-driven approach can help you thrive in both work and life. Join us for a powerful conversation with Steve Magness as he reveals why the mindset that drives success can also sabotage happiness and long-term growth. How does the pressure to achieve create hidden barriers to fulfillment? What separates those who thrive from those who burn out? Steve shares deep insights into performance psychology, the dangers of an outcome-obsessed culture, and the key mindset shift that elite athletes and high performers use to sustain success. What to Listen For Introduction – 00:00:00 Why does an outcome-obsessed mindset increase stress and sabotage long-term performance? What can Olympic athletes teach us about shifting from a performance mindset to a quest mindset? Escaping Survival Mode and Overcoming Anxiety – 00:13:19 What are the subtle signs that you’re stuck in survival mode? Why does the human brain struggle with uncertainty, and how can you use that knowledge to your advantage? Balancing Achievement and Enjoyment – 00:24:36 How do elite performers reframe failure to fuel their growth instead of destroying their confidence? What three key elements make up a resilient personal narrative, and how can you develop yours? The Exploration vs. Commitment Dilemma – 00:38:57 How does modern technology distort our expectations in relationships, careers, and personal growth? What strategies can help you balance exploration with meaningful commitment? Moving from Passive Consumption to Active Creation – 00:43:08 How can you design your environment to prioritize deep work and meaningful progress? How do elite performers detach from short-term results while maintaining high standards? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Steve Magness’s website Win the Inside Game: How to Move from Surviving to Thriving, and Free Yourself Up to Perform Steve Magness on Instagram Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit...

In today’s episode, we explore the essential leadership skills that transform good managers into great ones with Sabina Nawaz. As the CEO of Nawaz Consulting, Sabina has advised Fortune 500 executives, government leaders, and nonprofit organizations on how to navigate the complexities of leadership, influence, and communication. Sabina is also the author of You're the Boss: Become the Manager You Want to Be and Others Need. Introduction Join us for an eye-opening conversation with Sabina Nawaz as she breaks down the biggest leadership challenges that most managers never see coming. Why is getting promoted one of the riskiest moments in your career? How does pressure—not power—corrupt even the best leaders? And what simple shifts can transform an overwhelmed boss into a high-impact leader? What to Listen For Introduction – 00:00:00 Why is getting promoted one of the most dangerous moments in your career? Why do the skills that get you promoted stop working once you’re in a leadership role? What are the three biggest mistakes new leaders make without realizing it? How Communication Defines Great Leadership – 00:09:19 What is the biggest blind spot leaders have when giving feedback? How does a simple two-word question ("Say more") instantly improve communication? The 5-to-1 Rule: How Feedback Shapes Performance – 00:19:45 What is the ideal ratio of positive to corrective feedback—and why is it so high? Why do managers fear giving too much praise, and how does this backfire? How can positive feedback be structured so it actually drives high performance? The Danger of Singular Thinking in Leadership – 00:27:08 How can a simple mental exercise help leaders see multiple perspectives? How can managers prevent team members from playing one leader against another? Mastering Self-Leadership – 00:39:05 How do childhood experiences shape leadership styles, and why does this matter? What micro-habits can leaders use to stay composed and effective under pressure? The Delegation Dial: Why Leaders Struggle to Let Go – 00:49:26 What is the Delegation Dial, and how can it help leaders empower their teams? Why do most meetings waste time—and what should they focus on instead? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Sabina’s website You're the Boss: Become the Manager You Want to Be (and Others Need) Sabina Nawaz on LinkedIn Sabina Nawaz on Instagram Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we discuss the psychology of high achievement and sustainable success with Dr. Mary Anderson, who has helped countless professionals break free from burnout while maintaining their edge. She is the author of The Happy High Achiever: 8 Essentials to Overcome Anxiety, Manage Stress, and Energize Yourself for Success Without Losing Your Edge. Join us for an insightful conversation with Dr. Mary Anderson as she unpacks the psychology of high achievement and the hidden mental traps that hold ambitious professionals back. Why do so many high achievers struggle with burnout, stress, and self-doubt? How can we shift from relentless perfectionism to sustainable excellence? What to Listen For Introduction – 00:00:00 Why do high achievers often feel unfulfilled despite their success? What are the most common self-sabotaging behaviors that high performers struggle with? The S.E.L.F. Formula: Four Pillars of Sustainable Success – 00:04:10 How does exercise directly impact cognitive function and productivity? What simple habit can boost your motivation and prevent burnout? The Troublesome Trifecta: Cognitive Distortions Holding You Back – 00:14:29 What are cognitive distortions, and how do they undermine confidence and success? How does perfectionism limit growth, and what’s a better alternative? Breaking Free from Perfectionism and Impostor Syndrome – 00:26:27 How can high achievers reframe mistakes to fuel progress instead of anxiety? What practical mindset shift helps overcome the fear of failure? The Power of Small Victories – 00:35:01 How can high achievers reframe negative self-talk to break the cycle of avoidance? What simple litmus test helps identify harmful thought patterns? Rewiring Your Brain for Success with the "Thank You, Maui" Practice – 00:47:55 How can high achievers reprogram their thinking to enjoy both success and happiness? What is the one mindset shift that immediately lowers stress and enhances performance? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Upgrade your space with Thuma—where modern design meets craftsmanship and functionality. Get $100 off your first bed purchase at thuma.co/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Dr Mary Anderson’s website The Happy High Achiever: 8 Essentials to Overcome Anxiety, Manage Stress, and Energize Yourself for Success Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we discuss the most effective approach to fly up the corporate ladder with Melody Wilding, an executive coach, human behavior expert, and acclaimed author of Managing Up: How to Get What You Need From the People in Charge. Recognized as one of Business Insider’s “Most Innovative Coaches,” Melody specializes in guiding sensitive high-achievers—from Fortune 500 leaders to creative visionaries—helping them transform self-doubt into confidence, master their emotions, and unlock their full potential in both their careers and personal lives. What to Listen For Introduction – 00:00:00 Overcome the hesitation around having difficult conversations with your boss. Planting ideas in your manager’s mind for future projects and promotions. Signs You Need Help to Improve – 00:10:31 What are the signs you need help communicating your goals and ambitions to your boss? How do you align with your boss on your goals to gain their support and guidance? Implementing Feedback to Exceed Your Boss’s Expectations – 00:22:40 How do you prioritize feedback to show your boss your commitment to growth and value? Why should you avoid helping co-workers too much? Setting Work Boundaries and How to Say No – 00:29:33 How to set workplace boundaries if you struggle with them personally. How do you say no to extra tasks without hurting your relationship with your boss? Avoid Single Points of Failure – 00:39:15 How to secure support from multiple leaders in case your boss or key leader leaves? Strengthen your relationship with your boss while connecting with leadership above them? Raise Your Visibility and Promotability– 00:47:45 How do you increase your visibility so your manager considers you for promotions? How do you quit on a high note and maintain a strong reputation, even mid-project? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Upgrade your space with Thuma—where modern design meets craftsmanship and functionality. Get $100 off your first bed purchase at thuma.co/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Melody Wilding’s website Managing Up: How to Get What You Need From the People in Charge Melody Wilding on LinkedIn Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we explore the power of connection and overcoming imposter syndrome with Dr. Adam Dorsay, a licensed psychologist, executive coach, and expert in human connection and well-being. As a TEDx speaker, podcast host, and author of Super Psyched: Unleash the Power of the 4 Types of Connection and Live the Life You Love, Adam works with high-achieving professionals—from Silicon Valley executives to professional athletes—to help them reignite their passion, find purpose, and create more meaningful relationships in work and life. What to Listen For Introduction – 00:00:00 What does it truly mean to be super psyched about life and career? Why do so many high-achievers feel disconnected despite outward success? Overcoming Imposter Syndrome – 00:04:36 When does “fake it till you make it” help, and when does it backfire on your career and well-being? Why does the pursuit of success lead you to disconnect from people and the world? The FEED Framework for Finding Purpose – 00:24:40 What are the four pillars of the FEED framework—Flow, Energy, Education, and Depth—and how can they reveal your true passions? Why should you focus on activities that both challenge and energize you? The Driveway Test: Evaluating Relationships and Connections – 00:32:20 What is the Driveway Test, and how can it help you quickly assess which relationships energize or drain you? How can you use the Driveway Test to curate a social circle that elevates your personal and professional life? The Role of Awe and Connection to Something Greater – 00:36:26 How does experiencing awe—whether through nature, art, or human connection—enhance your well-being? Why can something as simple as birdsong be more restorative than meditation? Microdoses of Connection: A Daily Practice – 00:43:30 How can microdoses of connection—like listening to your walk-on song or savoring birdsong—boost your mental health? Why can even 5 minutes of authentic connection have a profound impact on your mood and productivity? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Upgrade your space with Thuma—where modern design meets craftsmanship and functionality. Get $100 off your first bed purchase at thuma.co/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Super Psyched: Unleash the Power of the 4 Types of Connection and Live the Life You Love Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we discuss the science of nonverbal communication and trust with Dr. Abbie Maroño, a leading expert in social influence, trust-building, and body language analysis. As a PhD researcher and international consultant, Abbie specializes in uncovering the hidden cues that shape human interaction, from boardrooms to high-stakes negotiations. Join us as we explore the science of trust and influence with Dr. Abbie Maroño as she reveals the nonverbal signals that shape first impressions and long-term relationships. How does your body language impact your credibility before you even speak? Why do we judge trustworthiness in just 33 milliseconds? And what are the hidden mistakes that sabotage cooperation and leadership? What to Listen For Introduction – 00:00:00 Why do we misunderstand trust, and what’s the key to building it effortlessly? What subconscious cues determine whether someone perceives us as safe or threatening? How can a single inconsistent action undo months of trust-building? Why Trust Is More Powerful Than Competition – 00:10:38 Why is the “dog-eat-dog” mentality a myth, and how does trust actually lead to greater success? Why do leaders who prioritize cooperation outperform those who rely on control and manipulation? Body Language Secrets for Influence – 00:17:49 What hidden lower-body cues reveal your true emotions—and why do they matter more than facial expressions? Why do open postures and head tilts make you instantly more likable and approachable? How can you use small, subconscious movements to project confidence in high-stakes situations? Nonverbal Communication in the Digital Age – 00:26:47 Why does Zoom and video conferencing disrupt our natural communication instincts? How can lighting, posture, and framing drastically improve your virtual presence? What common virtual meeting mistakes make people appear less trustworthy and more rigid? The #1 Mistake That Destroys Trust – 00:38:49 Why saying “I’m sorry” incorrectly actually damages relationships further. What’s the right way to use eye contact to establish authority without making people uncomfortable? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Upgrade your space with Thuma—where modern design meets craftsmanship and functionality. Get $100 off your first bed purchase at thuma.co/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Abbie Maroño’s website Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we dive into the science of curiosity, exploration, and human potential with Alex Hutchinson, an award-winning journalist and expert in endurance and neuroscience. A former national team long-distance runner, Alex holds a PhD in physics from Cambridge and a master’s in journalism from Columbia. He has written extensively about the limits of human performance for Outside Magazine and The New Yorker. His latest book, The Explorer’s Gene: Why We Seek Big Challenges, New Flavors, and the Blank Spots on the Map, uncovers the deep-rooted psychological and biological drivers that push us beyond our comfort zones. Join us for a fascinating conversation with Alex Hutchinson as we explore the science behind curiosity, exploration, and the hidden forces that drive human achievement. Why are some people wired to take risks while others avoid uncertainty? How is modern technology reshaping our natural instincts for discovery—and what’s the cost? Alex unpacks the neuroscience of exploration, the impact of mental mapping on creativity, and why embracing uncertainty is the key to personal and professional growth. Discover practical strategies to break free from routine, expand your comfort zone, and harness the power of curiosity to gain a competitive edge in your career and relationships. A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. From Mongolian cashmere to iconic 100% leather jackets and versatile activewear, Quince offers quality at 50-80% less than similar brands. Plus, all items come with free shipping and a 365-day return policy. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. With thousands of customizable templates, seamless social media integration, and an all-in-one dashboard for managing sales, shipping, and payments, Shopify is the ultimate tool for entrepreneurs. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? With Sponsored Jobs, your post jumps to the top, getting 45% more applications than non-sponsored listings. That’s why over 3.5 million employers worldwide trust Indeed to find great candidates quickly. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Upgrade your space with Thuma—where modern design meets craftsmanship and functionality. With over 17,000 five-star reviews, Thuma’s solid wood beds are precision-crafted using Japanese joinery for a silent, stable foundation. Assembly takes just five minutes—no tools required! Plus, each bed is GREENGUARD Gold certified for cleaner indoor air. Get $100 off your first bed purchase at thuma.co/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode Alex Hutchinson’s website The Explorer's Gene: Why We Seek Big Challenges, New Flavors, and the Blank Spots on the Map Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad...

In today's episode, we discuss the art and science of conflict resolution with Dr. Jim Guinn, a renowned expert in mediation and interpersonal dynamics. As the president of the Resolution Resource Group, Dr. Guinn has worked with Fortune 500 companies, government organizations, and teams across industries to help them navigate complex disputes and build stronger relationships. He is the co-author of How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and Home, where he shares practical strategies for managing conflict before it escalates. Join us for an insightful conversation with Dr. Jim Guinn as he unpacks the keys to mastering conflict in both personal and professional settings. Why do emotions often derail rational thinking in high-stakes disagreements? How can understanding different conflict styles transform the way we navigate challenges at work and in relationships? Dr. Guinn shares powerful techniques for predicting, preventing, and resolving conflict, drawing from years of experience mediating everything from corporate disputes to family dynamics. Discover how to identify core issues, adapt to others' communication styles, and foster collaboration to achieve win-win outcomes. What to Listen For Introduction – 00:00:00 What is How to Get Along with Anyone, and how can it help you improve both personal and professional relationships? What is mediation, and why is it often a last resort in disputes? What are the biggest misconceptions about difficult people in conflict? The 5 Conflict Styles – 00:06:31 What are the five core conflict styles, and how do they differ? How can you identify your own conflict style and that of others? Why is adapting your approach to match the other person’s style critical for success? Techniques for Managing High-Emotion Conflict – 00:13:48 How does the Voice Technique work to de-escalate tense situations? What is the Detour Technique, and how can it uncover the core issues in a conflict? Why is managing your own emotional triggers key to effective conflict resolution? Predicting and Preventing Conflict – 00:24:03 How can understanding communication patterns help prevent future disputes? What are the three types of conflict—task, process, and relational—and why is identifying them important? How can leaders use conflict styles to build balanced and effective teams? Resolving Conflict with the Domino and Momentum Techniques – 00:44:49 What is the Domino Technique, and when should it be used? Why is the Momentum Technique better suited for certain personalities? How can self-awareness of your own conflict triggers make you a better leader? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Ready to start your ecommerce business? Sign up for a one-dollar-per-month trial period at shopify.com/charm. Grow your business–no matter what stage you’re in. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Resources from this Episode How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and at Home The Conflict Docs website Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your...

In today’s episode, we discuss the art of confident, compelling communication with Michael Chad Hoeppner, an expert in public speaking and personal development. As the founder and CEO of GK Training, Michael has spent over 15 years coaching leaders, including presidential candidates, Fortune 500 CEOs, and Ivy League deans, to deliver their messages with impact and authenticity. He’s also the author of Don’t Say Um: How to Communicate Effectively to Live a Better Life, a groundbreaking guide that shifts the focus from content to delivery. Introduction – 00:00:00 Why is delivery more critical than ever in today’s AI-driven world? What is the 3F system (Fake it, Feature it, Fix it), and how can it help you recover gracefully during high-stakes communication? Why is agility in communication more important than avoiding mistakes entirely? How can pausing strategically improve clarity and confidence in your delivery? Eliminating Filler Words and Building Confidence – 00:10:03 Why do filler words like “um” and “uh” increase in high-pressure situations, and how can you address them? What is the "perception vs. reality gap," and why do our internal clocks often misjudge pauses? How can recording yourself and analyzing evidence help identify and correct communication habits? What common advice should you avoid if you want to be a better public speaker? Storytelling as a Career-Accelerating Tool – 00:33:08 Why is storytelling critical for building personal and professional influence? How can creating a "story bank" of go-to anecdotes make you a more effective communicator? What’s the difference between telling and showing in storytelling, and why is the latter more impactful? Practical Exercises for Improving Communication – 00:42:14 What are kinesthetic learning techniques, and how can they improve your public speaking? How does the LEGO block exercise create concise and clear communication habits? Why does practicing with physical impediments (like a toothbrush) improve enunciation and delivery? AI’s Impact on Communication – 00:50:33 How might AI make in-person communication a more valuable and sought-after skill? What are the limitations of AI in mimicking human spontaneity and agility in communication? How can AI tools assist in role-playing scenarios to help practice interviews and presentations? A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Ready to start your ecommerce business? Sign up for a one-dollar-per-month trial period at shopify.com/charm. Grow your business–no matter what stage you’re in. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Resources from this Episode Don't Say Um: How to Communicate Effectively to Live a Better Life Michael Chad Hoeppner’s LinkedIn GK Training Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, we discuss the art of exceptional communication and the traits that set extraordinary individuals apart with Joe Navarro, a globally recognized expert in nonverbal communication and human behavior. As a retired FBI Special Agent, Joe spent over 25 years mastering the ability to decode body language and behavioral cues in high-stakes situations. Since his retirement, he has authored multiple international bestsellers, including What Every Body Is Saying and The Dictionary of Body Language, which have become essential reading for professionals across industries. Joe’s latest book, Be Exceptional: Master the Five Traits That Set Extraordinary People Apart, provides actionable insights for those looking to elevate their personal and professional lives. Join us for a compelling conversation with Joe Navarro as he unpacks the essential traits that define truly exceptional individuals and explores how we can cultivate them in our own lives. What makes someone stand out in a way that leaves others feeling inspired and empowered? How can observation, self-mastery, and the art of validation transform not only our personal relationships but also our professional success? Drawing from decades of experience as an FBI Special Agent and a leading expert in nonverbal communication, Joe shares profound insights into human behavior and offers practical strategies to become the kind of person others are drawn to. Discover how to elevate your communication, unlock your potential, and start building the habits that will set you apart in today’s fast-paced, competitive world. What to Listen For Introduction – [00:00:00] Who is Joe Navarro, and how did his career with the FBI shape his expertise in nonverbal communication? What inspired Joe to write Be Exceptional, and how does he define being exceptional? Why does Joe believe universities and traditional education systems don’t teach what truly matters for success? The Five Traits of Exceptional People – [00:02:21] What are the five traits that Joe identifies as the cornerstone of being exceptional? How do self-mastery and observation form the foundation for personal growth and impactful relationships? Why is it critical to focus outward and cultivate "benign curiosity" to connect with others authentically? Self-Mastery as a Lifelong Journey – [00:15:44] Why does Joe describe self-mastery as an ongoing process rather than a destination? What practical steps can listeners take to build self-mastery and prepare for future challenges? How can scaffolding small wins in everyday life lead to significant growth over time? The Power of Observation – [00:25:57] How has modern technology dulled our ability to observe others effectively? What are the key components of great observation, and how can they enhance communication and connection? Why is observation essential for understanding the needs, desires, and fears of others? Validation as a Superpower – [00:35:19] Why is validation one of the most overlooked yet impactful aspects of communication? How can you validate others without sacrificing your own opinions or becoming overly agreeable? What are the long-term consequences of failing to validate others in professional and personal relationships? Building Exceptional Relationships – [00:38:31] How can understanding the "why" behind people's behaviors deepen relationships and build trust? What role does curiosity play in creating meaningful connections and expanding your perspective? Why is being present and focused on others the ultimate key to making an impact? Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, we dive into the science of managing conflict and building resilience with Bob Bordone and Joel Salinas, two thought leaders in negotiation and emotional intelligence. Bob Bordone, a senior fellow and former professor at Harvard Law School, is the founder of the Harvard Negotiation and Mediation Clinical Program. Joel Salinas, a neurologist at Massachusetts General Hospital and an instructor at Harvard Medical School, brings a unique perspective from his research in brain science and social connection. Together, they coauthored Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In, a groundbreaking book that redefines how we approach conflict, not as something to fear but as a powerful opportunity for growth. Join us for an eye-opening conversation with negotiation expert Bob Bordone and neurologist Joel Salinas as they unravel the complex dynamics of conflict and emotional resilience. Why does conflict feel so uncomfortable, and how can we reframe it as an opportunity for growth? How do our brains influence our reactions in high-stakes disagreements, and what strategies can we use to navigate even the toughest conversations? Bob and Joel combine their expertise in negotiation, brain science, and emotional intelligence to offer actionable tools for managing tension, building conflict resilience, and fostering deeper connections in both personal and professional settings. Discover how mastering these skills can enhance your relationships, elevate your leadership, and transform the way you approach challenges. What to Listen For Introduction – 00:00:00 Why do they see conflict as an opportunity for growth rather than something to fear? The Science of Conflict and Emotional Triggers – 00:05:07 Why does conflict trigger the same brain mechanisms as physical pain? How can pausing and breathing help re-engage the rational parts of the brain during conflict? What are the first steps to managing emotional triggers in high-stakes disagreements? Naming the Core Issues Behind Conflict – 00:10:37 What does “naming” mean in the context of conflict resilience, and how does it transform conversations? Why is it important to identify and express the emotions underlying a disagreement? How can naming your feelings help de-escalate tension and get to the heart of the problem? The Power of Emotional Vocabulary – 00:16:53 Why do many people struggle to articulate their feelings, especially men? How does a richer emotional vocabulary lead to better conflict outcomes? What practical exercises can help you expand your emotional awareness? Balancing Self and Others in Conflict – 00:30:48 How can highly empathetic individuals set healthy boundaries without feeling guilty? What are the challenges of balancing your own needs with the needs of others? Why is it essential to prepare for how others might react when you assert your needs? Building Conflict Resilience – 00:33:29 What is conflict resilience, and how does it differ from conflict resolution? Why is resilience a prerequisite for effective negotiation and communication? How can you cultivate the mindset and skills to stay present and engaged during disagreements? Creating a Greenhouse for Conflict Resilience – 00:43:12 Why do hostile environments make it harder to engage constructively in conflict? What can leaders do to foster a culture that supports conflict resilience? How does the organization Seeds of Peace inspire young leaders to navigate conflict? Honing Curiosity and Avoiding Misjudgments – 00:47:00 How can curiosity help you uncover the true motivations behind someone’s actions? Why do we often misinterpret others’ identities and intentions in conflict? What techniques can help you think beyond your own perspective and stay curious longer? Learn more about your ad choices. Visit megaphone.fm/adchoices